Introduction
 

Base Leiria, Lda, in accordance with the updates to the GDPR in effect, is firmly committed to complying with the legislation at all times and processing your Personal Data in accordance with this Privacy Policy.

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Base Leiria, Lda reserves the right to modify the Privacy Policy in response to new legal and/or regulatory requirements, for security reasons, or to adapt the policy to the instructions of the data protection authorities.

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Whenever any changes are made to the Privacy Policy, the user will be informed through the website or via official communication.

Who is responsible for processing your data?

Base Leiria, Lda is responsible for processing your Personal Data and can be contacted via email at: info@basecowork.net.


What data do we collect, how do we use it, on what basis, and where do we store it?

1. Base Leiria, Lda collects various types of Personal Data for different purposes, including, but not limited to:

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• Full name
• Date of birth
• Email address
• Phone number
• Address
• Billing address
• Tax Identification Number (TIN)
• Transaction information, including purchased products
• Bank account information

The purposes of processing Personal Data are as follows:

a. Marketing: To communicate with you via email or SMS, specifically about:

• Promotion of activities, services, products, and updates that we consider relevant to you;

• Promotion of newsletters regarding Base Leiria, Lda activities;

• Promotion of offers and discounts;

• Promotion of products or services;

• Invitations related to Base Leiria, Lda events.

 

b. Communication: Base Leiria, Lda may use your personal data to communicate with you, send you news related to services and products, and provide customer support (including responding to inquiries and monitoring service quality).

 

c. Product and Service Delivery: Your Personal Data is used to fulfill product and service sales contracts. We may also contact you to complete an order if you’ve saved items in your cart or initiated a purchase but didn’t complete payment. We’ll notify you when a product you were interested in becomes available, process and track your order, manage payment, handle

customer service requests, and investigate potential misuse.

 

d. Video Surveillance: Capturing images is intended for the safety of people and property. The footage is stored securely and restricted for 30 days.

 

e. Recruitment: During staff recruitment and selection, Base Leiria, Lda collects and processes applicants' personal data, including application forms, CVs, and other voluntarily submitted data such as name, age, gender, photo, contact details (email and phone number), education, and employment history.

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You can opt out of receiving the newsletter and any of the above communications at any time by using the option provided in each communication.

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Personal Data collected during an order or service request is necessary for contract fulfillment. If the user opposes such processing, Base Leiria, Lda will not be able to fulfill the contract.

Who are the recipients of your data?
 

Base Leiria, Lda may subcontract other companies to provide certain services, such as delivery, tax, and accounting services. In these cases, these third parties may need access to some data. Base Leiria, Lda ensures that these third parties have limited access to necessary data and that a contract regulating Personal Data protection is in place. These third parties are prohibited from disclosing or using the data for purposes other than the contracted services.

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Similarly, Base Leiria, Lda may disclose your Personal Data if required by law, during legal proceedings, or as part of investigations into suspicious activities.

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Base Leiria, Lda will not carry out international data transfers to third countries or organizations outside the European Union.

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Base Leiria, Lda does not intentionally collect personal information from individuals under 18 years old. If it is discovered that such data has been inadvertently collected, the necessary steps will be taken to delete it as soon as possible, unless required to retain it by law.

Data Storage
 

Base Leiria, Lda stores Personal Data on servers in a secure environment, protected from unauthorized access, use, or disclosure.

 

Base Leiria, Lda implements the technical, electronic, and organizational procedures necessary to ensure the security of your Personal Data and prevent its loss, misuse, or unauthorized access.

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We emphasize that your data will only be processed for the purposes for which it was collected, as outlined in this Privacy Policy.

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Base Leiria, Lda regularly reviews its data collection, storage, and processing policies to ensure that only the information necessary for the provision or improvement of services is collected, stored, and processed.

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Base Leiria, Lda takes appropriate measures to ensure that your information is accurate, complete, and up-to-date but depends on you to update or correct your personal information as necessary.

What are your rights?
 

In accordance with applicable law, Base Leiria, Lda is committed to respecting the confidentiality of your personal information and ensuring the exercise of your rights, including:

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a) Right to be informed: You have the right to clear, transparent, and understandable information on how Base Leiria, Lda uses your Personal Data. This is why we provide you with this Privacy Policy.

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b) Right of access: In addition to the right to information, you may access your personal data that we process and store.

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c) Right of rectification: You have the right to correct your personal data if it is inaccurate, outdated, or incomplete.

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d) Right to erasure (right to be forgotten): You may request that we delete your data. However, this is not an absolute right, as we may have legal or legitimate reasons for retaining your personal data.

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e) Right to object, including to direct marketing: You may unsubscribe from our communications at any time by contacting us.

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f) Right to withdraw consent: You can withdraw your consent for data processing at any time, and this will not affect the legality of the processing before consent was withdrawn.

 

g) Right to file a complaint with the CNPD: If you believe that Base Leiria, Lda’s processing of your personal data violates data protection laws, you may file a complaint with the National Data Protection Commission (CNPD). Contact us before submitting any complaint to CNPD.

 

h) Right to data portability: You have the right to move, copy, or transfer your data from our database to another.

 

i) Right to restrict processing: You have the right to request restriction of processing in certain situations.

 

To exercise any of the above rights, you may send a communication to the provided address or email, which can also be used for any questions regarding this Privacy Policy.

How long do we store your data?
 

We will only retain Personal Data for as long as necessary to fulfill the purpose for which it was collected, to meet your needs, or to comply with our legal obligations.

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To determine the retention period of your data, we use the criteria listed below. If multiple criteria apply simultaneously, we will retain your personal data according to the one that requires us to keep it for the longest period of time.

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a) When you purchase products and/or services, we will keep your personal data for the duration of our commercial relationship, including any potential claims, and for two years after it ends, without prejudice to the fulfillment of legal obligations by the data controller;

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b) When you contact us with inquiries, we will retain your personal data for as long as it takes to address your question;

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c) When you create a customer account, i.e., when you register on our website, we will retain your data until you request deletion or after two years of inactivity;

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d) When you have consented to receive direct marketing, we will retain your personal data until you unsubscribe or request its deletion;

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e) Regarding images captured by the surveillance system, for a maximum period of 30 days;

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f) Regarding data collected during the recruitment process, for a maximum period of 1 year from the closure of the process;

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g) For the period required by applicable law; or

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h) Until the specific purpose for certain data no longer applies.

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In any of the above situations, if there is an ongoing judicial or administrative proceeding, the data will be retained for the duration of the process and for six months after a final decision is reached.

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We may also retain some of your personal data as necessary to comply with our legal obligations, or to manage or enforce our rights, including through legal action.

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Once the aforementioned retention periods have passed, the Personal Data will be securely deleted and/or erased.

Warranties
 

The data subject guarantees that the Personal Data provided is accurate and correct and agrees to notify of any changes or modifications. The data subject assumes sole responsibility for any losses or damages caused by incorrect, inaccurate, or incomplete data.

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The data subject is expressly warned that by disclosing Personal Data on public platforms such as Facebook, Twitter, and Instagram, this information may be viewed and used by third parties.